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UWL Connector Issue

Hi All,

 

We need to configure UWL.

 

Scenario:

We have a portal [P] and ECC [E].

 

The portal can be accessed internally via http://internallink.hostone.com:5XXXXX/irj/portal and externally via https://externallink.hosttwo.com/irj/portal

Similarly ECC also has been defined with hostone and hosttwo links for internal and external. Both the system objects for ECC have been defined in portal - SAP_INT and SAP_EXT.

 

New requirement is to make the UWL usuable via the external link. [UWL was working fine via internal link]

 

Problem:

TS IDs are different for internal link users and external link users. But we are not able to open tasks via external link. When clicked from UWL it is opening tasks via internal ITS path.

 

XML for external tasks:

<ItemType name="uwl.task.webflow.TS92000097.SAP_EXT" connector="WebFlowConnector" defaultView="DefaultView" defaultAction="viewDetail" executionMode="default">

<ItemTypeCriteria systemId="SAP_EXT" externalType="TS01000097" connector="WebFlowConnector"/>

 

We are also unable to define a new Webflow connector with SAP_EXT as the system details are same as SAP_INT, thus the external connector is getting deactivated referring to existing system details of SAP_INT.

 

Please help. Can the issue be addresed by making the two hostname [hostone and hosttwo] same?

 

Thanks


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