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New Portal App Server / Dialog Instance is missing content

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Dear all,

 

We have a problem with a newly installed Portal application server / Dialog Instance: it is missing all applications in
/usr/sap/EPQ/J00/j2ee/cluster/server0/apps.

 

Background:  Our QA Portal environment has had only one instance for many years; it is currently on NetWeaver 7.31 SP09.  I recently installed a new Portal application server / Dialog Instance (call it "Server2"), using the installation guide "SAP Systems Based on the Application Server Java of SAP NetWeaver on Windows: MS SQL Server Using Software Provisioning Manager 1.0."  The installation went smoothly.

 

I can start and stop Server2 normally, and can log on to it as well, but applications like ESS, Business Intelligence, etc. are failing.  At the file system level Server2 is missing numerous files and directories. Following are some examples:

 

  • /usr/sap/EPQ/J00/j2ee/cluster/server0/apps
    Expecting 3 directories:  com.adobe, local, sap.com.
    What's in Server2:  only the sap.com directory
  • /usr/sap/EPQ/J00/j2ee/cluster/server0/apps/sap.com
    Expecting about 1,225 directories.
    What's in Server2:  only the irj directory
  • /usr/sap/EPQ/J00/j2ee/cluster/server0/apps/sap.com/irj
    Expecting 2 directories:  PortalRuntimeContainer, servlet_jsp.
    What's in Server2:  only the servlet_jsp directory
  • /usr/sap/EPQ/J00/j2ee/cluster/server0/apps/sap.com/irj/servlet_jsp
    Expecting 2 directories and 2 files:  root and work directories, epbc.war and web_crc.properties files.
    What's in Server2:  only the root directory
  • /usr/sap/EPQ/J00/j2ee/cluster/server0/apps/sap.com/irj/servlet_jsp
    Expecting 3 directories and about 5 files:  META-INF, portalapps, and WEB-INF directories.
    What's on Server2:  only the WEB-INF directory

 

Any help or advice about these missing files and directories would be very much appreciated.

 

Regards,

Jill


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