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Label color error in SAP Portal Development and Production

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Hi all,

 

We're experiencing a problem in our SAP systems which is turning us crazy.

 

We have 4 environments. Develpoment, Integration, Pre-production and Production. We are using Web Dynpro and SAP Portal in order to show coloured windows. The issue is related with the color of the labels that we show.

 

In development and production, the labels were grey, which is our desired colour. But in integration and pre-production, the same labels were shown in black colour, which is incorrect.

 

But since a couple of days, also in production are shown black. We've had some users notificating this error to us.

 

These images will help to explain me better:

 

Good label colour (Development):

good.png

Bad label colour(Production):

 

bad.png

 

I've made a transport of the complete SAP portal theme from development portal to the rest of the environment portals. Not worked.

I've checked and compared the hexadecimal color values of the labels in both SAP portals. They are the same.

I've checked the service webgui and webdynpro paremeters in tx. SICF of both environments. They are the same.

 

We don't know what else to do. Any idea please? Thank you so much in advance.


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