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UWL inbox items missing after change of system object

Dear Experts,

 

I have modified a system object which is one of the systems that are connected to the UWL. For this

purpose the cache had been cleared, the (modified) system re-registered and the item types registered for all systems. The connections have been maintained just equally and the alias is also the same. But the UWL items do not show up anymore.

 

I have run the connection test of the system object and the connector is working fine (using SAP Logon Tickets). When checking the UWL log I have found the following messages:

 

"Problem in calling BWF API to retrieve inbox items in system

SAP_R3_HumanResources"

 

"com.sap.portal.connectivity.ConnectivityRuntimeException: User is

missing credentials for connecting to alias SAP_R3_HumanResources"

 

The system object (SAP_R3_HumanResources), where the items should be coming from, is setup with user mapping "admin,user" and it is using SAP Logon Tickets. I have tried multiple times to re-register and clear cache (which worked w/o errors). Also I have run the following reports on the HR backend: RSWNUWLSEL (full mode) followed by SWN_SELSEN

 

But still the items are not coming up again.

 

Can you please adivse if I am missing any steps to reproduce/trigger

the UWL items?

 

Help would greatly be appreciated.

 

Thanks a lot,

Jan


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