Hello Experts,
We've Business package for Maintenance technician activated in our test system and also activated the necessary services and completed all the pre-requisites as directed by SAP documentation, however when I try creating a maintenance request (IW26) or a malfunction report (IW24)system defaults to notification types M1 & M2.
Is there a way we can change the notification types as required for IW24 and IW26?
I tried to influence this thru customizing in POWL and personalization, couldn't succeed.
Any suggestions to get this resolved is highly appreciated.