Hi,
We've recently patched all of our SAP systems (portal and backend) and checked we're at the requisite level for IE10 support in the PAM.
We're currently in the process of testing all of our applications for IE10 compliance and have identified two issues which someone may have experienced or can advise upon:
Issue 1) SAP Transaction iView (ITS) raising following error in popup dialog box 'The application was stopped due to a critical rendering error. The IE compatibility view is not supported (Note 1586993).'
This iView connects from our portal (EP 7.0 EHP2 SP14) to a backend SAP ERP (ECC) system patched to NW EHP3 (SP09).
Note 1586993 is not particularly helpful as it simply states 'The administrator must assure, that IE frame content is compatible and correctly configured'.
Additional research identified note 1970427 which I have applied to the backend system - subsequently I added application parameter 'sap-ie=EmulateIE8' to the iView (both within the iView config and at runtime) but this made no difference to the behaviour.
I checked the user's framework page and the 'Browser Document Mode' iView is linked in and has it's property set to 'IE=EmulateIE7'. I tried moving this iView further up the order sequence (i.e. putting it first) as well as changing it's setting to 'IE=EmulateIE8' but once again this had no effect on the behaviour.
I notice when logging into the portal, at first the F12 console shows Browser Mode = 'IE10', Document Mode = 'IE5 quirks' but when the problematic iView renders, the Document Mode changes to 'Quirks' which I'm assuming is why the error occurs.
I'm not sure what I can do to make the iView render in 'IE5 quirks' mode?
This iView is called dynamically at runtime with some URL parameters that are passed to the backend transaction so I cannot follow the advice in note 1590563.
Issue 2) BSP iView for 'CRM Web Interaction Centre' - all F4 dialog popups are displaying empty with no content, e.g. Inbox search help for classification field
This iView connects from our portal (EP 7.0 EHP2 SP14) to a backend SAP CRM system patched to NW EHP2 (SP04).
I tried setting my user parameter CRM_THTMLB_IE_COMP to 'IE8' but this had no effect.
Note, if I set the IE10 property 'Display intranet sites in Compatibility View' both issues above are resolved. We're trying to avoid this as we've had this setting in place for a number of years and it affects the correct operation of non-SAP applications. Given there are numerous ways of making SAP operate by emulating older compatible IE versions, I expected we could work around needing to do this but it may be a last resort.
Please offer any advice you can as it will be much appreciated.
Thanks,
Alan