Hi Experts,
Please help me to resolve the portal runtime issue displayed under Portal Themes.
When I navigate to Portal themes (Content Admin -> Portal Display -> Portal Themes -> Theme Editor/ ITS Theme Genrator/ Ajax theme Studio) in ep7.31 the below error is displayed:
com.sap.portal.pcm.Title
Portal runtime error
An exception occurred while processing your request. Send the exception ID to your portal administrator.
Pasted are the 3 log files displayed:
Log 1:
Lookup failed for gwd: gwd:/tc~pp~support~themestudio
[EXCEPTION]
javax.naming.NameNotFoundException: Lookup failed for gwd:
at com.sap.portal.pcm.extension.jndi.ContextImpl.lookup(ContextImpl.java:224)
at com.sap.portal.pcm.extension.jndi.GenericContext.lookup(GenericContext.java:100)
at javax.naming.InitialContext.lookup(InitialContext.java:392)
at javax.naming.InitialContext.lookup(InitialContext.java:392)
at com.sap.portal.gpal.api.GpalContentCreatorService.syncDC(GpalContentCreatorService.java:565)
at com.sap.portal.gpal.api.GpalContentCreatorService.syncDC(GpalContentCreatorService.java:449)
at com.sap.portal.gpal.api.GpalContentCreatorService.syncPCDObject(GpalContentCreatorService.java:117)
at com.sapportals.portal.ivs.iviews.IviewServiceObjectFactory.getObjectInstance(IviewServiceObjectFactory.java:193)
at com.sap.tc.pcd.proxies.JndiProxy.getObjectInstance(JndiProxy.java:69)
at com.sapportals.portal.pcd.gl.PcdGlContext.getSemanticObject(PcdGlContext.java:962)
at com.sapportals.portal.pcd.gl.GlObjectSearchResultEnumeration.nextInt(GlObjectSearchResultEnumeration.java:553)
at com.sapportals.portal.pcd.gl.GlObjectSearchResultEnumeration.hasMore(GlObjectSearchResultEnumeration.java:781)
at com.sapportals.portal.pcd.gl.GlObjectSearchResultEnumeration.hasMoreElements(GlObjectSearchResultEnumeration.java:822)
at com.sapportals.portal.pcd.pcm.roles.RoleNavigationImpl$NavigationNodeEnumeration.nextChecked(RoleNavigationImpl.java:234)
at com.sapportals.portal.pcd.pcm.roles.RoleNavigationImpl$NavigationNodeEnumeration.nextElement(RoleNavigationImpl.java:277)
at com.sapportals.portal.pcd.pcm.roles.RoleNavigationImpl$NavigationNodeEnumeration.next(RoleNavigationImpl.java:301)
at com.sapportals.portal.navigation.NavigationNode.createNavigationNodesList(NavigationNode.java:904)
at com.sapportals.portal.navigation.NavigationNode.getChildren(NavigationNode.java:587)
at com.sapportals.portal.navigation.NavigationNode.getDefaultNode(NavigationNode.java:1148)
at com.sapportals.portal.navigation.NavigationEventsHelperService.getDefaultPageForFolder(NavigationEventsHelperService.java:822)
at com.sapportals.portal.navigation.NavigationEventsHelperService.getDefaultPageForFolder(NavigationEventsHelperService.java:813)
at com.sapportals.portal.navigation.NavigationEventsHelperService.getCurrentLaunchNavNode(NavigationEventsHelperService.java:754)
at com.sapportals.portal.navigation.NavigationEventsHelperService.getCurrentLaunchNavNode(NavigationEventsHelperService.java:716)
at com.sapportals.portal.navigation.workAreaiView.doOnNodeReady(workAreaiView.java:419)
at com.sapportals.portal.prt.component.AbstractPortalComponent.handleEvent(AbstractPortalComponent.java:390)
at com.sapportals.portal.navigation.workAreaiView.handleEvent(workAreaiView.java:694)
at com.sap.portal.prt.core.RequestDispatcherFactory$PortalComponentRequestDispatcher$1.service(RequestDispatcherFactory.java:168)
at com.sap.engine.services.servlets_jsp.server.deploy.impl.module.IRequestDispatcherImpl.dispatch(IRequestDispatcherImpl.java:270)
at com.sap.portal.prt.core.RequestDispatcherFactory$PortalComponentRequestDispatcher.handleEvent(RequestDispatcherFactory.java:158)
at com.sap.portal.prt.pom.ComponentNode.handleEvent(ComponentNode.java:242)
at com.sap.portal.prt.pom.PortalNode.fireEventOnNode(PortalNode.java:342)
at com.sapportals.portal.prt.pom.AbstractNode.addChildNode(AbstractNode.java:345)
at com.sap.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:465)
at com.sapportals.portal.prt.connection.ServletConnection._handleRequest(ServletConnection.java:224)
at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:101)
at com.sap.portal.prt.dispatcher.DispatcherServlet.service(DispatcherServlet.java:132)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:847)
at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.runServlet(FilterChainImpl.java:202)
at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:103)
at com.sap.portal.http.EnrichNavRequestFilter.doFilter(EnrichNavRequestFilter.java:49)
at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:79)
at com.sap.portal.prt.dispatcher.CustomHeaderFilter.doFilter(CustomHeaderFilter.java:58)
at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:79)
at com.sap.portal.http.EnrichNavRequestFilter.doFilter(EnrichNavRequestFilter.java:49)
at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:79)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:432)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:210)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:441)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:430)
at com.sap.engine.services.servlets_jsp.filters.DSRWebContainerFilter.process(DSRWebContainerFilter.java:38)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.servlets_jsp.filters.ServletSelector.process(ServletSelector.java:81)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.servlets_jsp.filters.ApplicationSelector.process(ApplicationSelector.java:278)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.WebContainerInvoker.process(WebContainerInvoker.java:81)
at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.ResponseLogWriter.process(ResponseLogWriter.java:60)
at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.DefineHostFilter.process(DefineHostFilter.java:27)
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.MonitoringFilter.process(MonitoringFilter.java:29)
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.SessionSizeFilter.process(SessionSizeFilter.java:26)
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.MemoryStatisticFilter.process(MemoryStatisticFilter.java:57)
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.DSRHttpFilter.process(DSRHttpFilter.java:43)
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.server.Processor.chainedRequest(Processor.java:475)
at com.sap.engine.services.httpserver.server.Processor$FCAProcessorThread.process(Processor.java:269)
at com.sap.engine.services.httpserver.server.rcm.RequestProcessorThread.run(RequestProcessorThread.java:56)
at com.sap.engine.core.thread.execution.Executable.run(Executable.java:122)
at com.sap.engine.core.thread.execution.Executable.run(Executable.java:101)
at com.sap.engine.core.thread.execution.CentralExecutor$SingleThread.run(CentralExecutor.java:328)
Log 2:
[EXCEPTION]
com.sapportals.portal.prt.component.PortalComponentException: Error in init method
Component : com.sap.portal.themes.editor.default
at com.sap.portal.prt.component.PortalComponentContext.init(PortalComponentContext.java:283)
at com.sap.portal.prt.component.PortalComponentContextFactory.createPortalComponentContext(PortalComponentContextFactory.java:196)
at com.sap.portal.prt.component.PortalComponentContextFactory.getPortalComponentContext(PortalComponentContextFactory.java:82)
at com.sap.portal.prt.component.PortalComponentContextFactory.getPortalComponentContext(PortalComponentContextFactory.java:55)
at com.sap.portal.prt.component.PortalComponentRequest.getComponentContext(PortalComponentRequest.java:406)
at com.sapportals.portal.pb.PageBuilder.createIviewProfile(PageBuilder.java:502)
at com.sapportals.portal.pb.PageBuilder.createiView(PageBuilder.java:447)
at com.sapportals.portal.pb.PageBuilder.createAndAddiViews(PageBuilder.java:280)
at com.sapportals.portal.pb.PageBuilder.doOnNodeReady(PageBuilder.java:711)
at com.sapportals.portal.prt.component.AbstractPortalComponent.handleEvent(AbstractPortalComponent.java:390)
at com.sapportals.portal.pb.PageBuilder.handleEvent(PageBuilder.java:878)
at com.sap.portal.prt.component.CachablePortalComponent.handleEvent(CachablePortalComponent.java:429)
at com.sap.portal.prt.core.RequestDispatcherFactory$PortalComponentRequestDispatcher$1.service(RequestDispatcherFactory.java:168)
at com.sap.engine.services.servlets_jsp.server.deploy.impl.module.IRequestDispatcherImpl.dispatch(IRequestDispatcherImpl.java:270)
at com.sap.portal.prt.core.RequestDispatcherFactory$PortalComponentRequestDispatcher.handleEvent(RequestDispatcherFactory.java:158)
at com.sap.portal.prt.pom.ComponentNode.handleEvent(ComponentNode.java:242)
at com.sap.portal.prt.pom.PortalNode.fireEventOnNode(PortalNode.java:342)
at com.sapportals.portal.prt.pom.AbstractNode.addChildNode(AbstractNode.java:345)
at com.sapportals.portal.navigation.workAreaiView.doOnNodeReady(workAreaiView.java:529)
at com.sapportals.portal.prt.component.AbstractPortalComponent.handleEvent(AbstractPortalComponent.java:390)
at com.sapportals.portal.navigation.workAreaiView.handleEvent(workAreaiView.java:694)
at com.sap.portal.prt.core.RequestDispatcherFactory$PortalComponentRequestDispatcher$1.service(RequestDispatcherFactory.java:168)
at com.sap.engine.services.servlets_jsp.server.deploy.impl.module.IRequestDispatcherImpl.dispatch(IRequestDispatcherImpl.java:270)
at com.sap.portal.prt.core.RequestDispatcherFactory$PortalComponentRequestDispatcher.handleEvent(RequestDispatcherFactory.java:158)
at com.sap.portal.prt.pom.ComponentNode.handleEvent(ComponentNode.java:242)
at com.sap.portal.prt.pom.PortalNode.fireEventOnNode(PortalNode.java:342)
at com.sapportals.portal.prt.pom.AbstractNode.addChildNode(AbstractNode.java:345)
at com.sap.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:465)
at com.sapportals.portal.prt.connection.ServletConnection._handleRequest(ServletConnection.java:224)
at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:101)
at com.sap.portal.prt.dispatcher.DispatcherServlet.service(DispatcherServlet.java:132)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:847)
at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.runServlet(FilterChainImpl.java:202)
at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:103)
at com.sap.portal.http.EnrichNavRequestFilter.doFilter(EnrichNavRequestFilter.java:49)
at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:79)
at com.sap.portal.prt.dispatcher.CustomHeaderFilter.doFilter(CustomHeaderFilter.java:58)
at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:79)
at com.sap.portal.http.EnrichNavRequestFilter.doFilter(EnrichNavRequestFilter.java:49)
at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:79)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:432)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:210)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:441)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:430)
at com.sap.engine.services.servlets_jsp.filters.DSRWebContainerFilter.process(DSRWebContainerFilter.java:38)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.servlets_jsp.filters.ServletSelector.process(ServletSelector.java:81)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.servlets_jsp.filters.ApplicationSelector.process(ApplicationSelector.java:278)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.WebContainerInvoker.process(WebContainerInvoker.java:81)
at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.ResponseLogWriter.process(ResponseLogWriter.java:60)
at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.DefineHostFilter.process(DefineHostFilter.java:27)
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.MonitoringFilter.process(MonitoringFilter.java:29)
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.SessionSizeFilter.process(SessionSizeFilter.java:26)
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.MemoryStatisticFilter.process(MemoryStatisticFilter.java:57)
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.DSRHttpFilter.process(DSRHttpFilter.java:43)
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.server.Processor.chainedRequest(Processor.java:475)
at com.sap.engine.services.httpserver.server.Processor$FCAProcessorThread.process(Processor.java:269)
at com.sap.engine.services.httpserver.server.rcm.RequestProcessorThread.run(RequestProcessorThread.java:56)
at com.sap.engine.core.thread.execution.Executable.run(Executable.java:122)
at com.sap.engine.core.thread.execution.Executable.run(Executable.java:101)
at com.sap.engine.core.thread.execution.CentralExecutor$SingleThread.run(CentralExecutor.java:328)
Caused by: com.sap.portal.prt.broker.PortalModuleNotFoundException: Could not retrieve portal application com.sap.portal.themes.editor
at com.sap.portal.prt.broker.PortalAppBroker.ensurePortalModuleIsStarted(PortalAppBroker.java:640)
at com.sap.portal.prt.broker.PortalAppBroker.getPortalComponent(PortalAppBroker.java:366)
at com.sap.portal.prt.component.PortalComponentContext.getPortalComponentApp(PortalComponentContext.java:115)
at com.sap.portal.prt.component.PortalComponentContext.init(PortalComponentContext.java:268)
... 76 more
Log 3:
Error looking for property com.sap.portal.iview.ShowSMiView