Hi all,
We are facing an issue with the ESS portal in (Employee Connection-> New Hire and Life Events -> Birth). The links are working fine till the Benefits Enrollment. But when it reaches the 'Benefit enrollment'the system is throwing the following error (The Domain Name Server (DNS) is not reachable, The Domain Name Server (DNS) does not have a listing for the website's domain, etc.). This was working fine before, it happened after and upgrade to EHP 7.
The problem seems to be a configuration issue as we are able to directly execute the application configuration ‘ZHRESS_XXXXXXX’ of WD application ‘HRESS_XXXXX’. Also checked the implementations of BADI ‘HRESS_MENU’ and could find anything related to this.
I don't have admin role for checking whether the link has been properly maintained. But the portal admin already had a look on the issue and he couldn't find anything useful.
What could be the possible reasons for this issue? Also will be very useful, if anyone could provide an idea on the tables which we can look for configurations/ link maintenance, etc. (as I don't have portal admin role).
Image may be NSFW.
Clik here to view.
Thanks and Regards,
Johan
