Hello Portal Experts
I'm facing a strange issue where in one of the portal user is facing a timed out error as below.
Rest of the users are able to access the ESS page and see their personal data.
500 Connection timed out
Error: -5
Version: 7200
Component: ICM
Date/Time: Tue Aug 11 08:16:32 2015
Module: icxxthr_mt.c
Line: 4313
Server: prs72500_WIP_65
Error Tag: {-}
Detail: Connection to partner timed out after 60s
I checked portal logs, but only found a null pointer exception which I believe is occurring as portal is not hitting the backend system.
Request your inputs in solving the issue.