Hello Experts,
We are using a Federated Portal between SRM Portal (Producer) 7.01 and Consumer Portal (7.3 EHP1). When we display the Shopping Cart via "Check Status" iView, the initial screen displays correctly and shows the list of Shopping carts (All, Awaiting confirmation, Awaiting Approval and so on...)
However, when we click on any of the shopping cart to launch it, it gives the following portal error. Please help me solve the issue.
Portal runtime error
An exception occurred while
processing your request. Send the exception ID to your portal
administrator.
Exception ID
05:32_04/02/15_0097_13311850
See log file for details about this
exception
Logs in NWA
05:13_04/02/15_0094_13311850
[EXCEPTION]
java.lang.NullPointerException: while trying to invoke the method
com.sapportals.portal.navigation.NavigationNode.getAttributeValue(java.lang.String)
of a null object loaded from local variable 'originalNode'
at
com.sapportals.portal.navigation.NavigationService.mergeNodes(NavigationService.java:2254)
at
com.sapportals.portal.navigation.NavigationService.getNode(NavigationService.java:712)
at
com.sapportals.portal.navigation.cache.CachedNavigationService.getNode(CachedNavigationService.java:174)
at
com.sapportals.portal.navigation.NavigationEventsHelperService.getPersonalizePortalNode(NavigationEventsHelperService.java:1749)
at
com.sapportals.portal.navigation.NavigationEventsHelperService.getPersonalizePortalNode(NavigationEventsHelperService.java:1739)
at
com.sapportals.portal.navigation.fpm.NavigationFpmListener.handlePersonalizePortal(NavigationFpmListener.java:889)
at
com.sapportals.portal.navigation.fpm.NavigationFpmListener.doFrameworkPhase(NavigationFpmListener.java:616)
at
com.sapportals.portal.navigation.fpm.NavigationFpmListener.doPhase(NavigationFpmListener.java:127)
at
com.sapportals.portal.pb.fpm.FPMContainer.distributeEvent(FPMContainer.java:63)
at com.sapportals.portal.pb.fpm.FPM.doDocumentHook(FPM.java:179)
at
com.sapportals.portal.prt.service.document.DocumentHookMulticaster.doDocumentHook(DocumentHookMulticaster.java:100)
at
com.sapportals.portal.prt.service.document.DocumentHookMulticaster.doDocumentHook(DocumentHookMulticaster.java:99)
at
com.sapportals.portal.prt.service.document.DocumentHookMulticaster.doDocumentHook(DocumentHookMulticaster.java:99)
at
com.sapportals.portal.prt.service.document.DocumentHookMulticaster.doDocumentHook(DocumentHookMulticaster.java:99)
at
com.sapportals.portal.prt.service.document.DocumentHookService.doDocumentHook(DocumentHookService.java:119)
at
com.sapportals.portal.prt.service.document.DocumentHookServiceNew.doDocumentHook(DocumentHookServiceNew.java:186)
at
com.sapportals.portal.prt.connection.PortalHook.doDocumentHook(PortalHook.java:665)
at
com.sap.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:183)
at
com.sap.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:107)
at
com.sap.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:141)
at
com.sap.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:206)
at
com.sapportals.portal.navigation.PortalLauncher.doContent(PortalLauncher.java:116)
at
com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:213)
at
com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:129)
at
com.sap.portal.prt.core.RequestDispatcherFactory$PortalComponentRequestDispatcher$5.service(RequestDispatcherFactory.java:308)
at
com.sap.engine.services.servlets_jsp.server.deploy.impl.module.IRequestDispatcherImpl.dispatch(IRequestDispatcherImpl.java:292)
at
com.sap.portal.prt.core.RequestDispatcherFactory$PortalComponentRequestDispatcher.service(RequestDispatcherFactory.java:298)
at
com.sap.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:229)
at
com.sap.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:107)
at
com.sap.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:141)
at
com.sap.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:206)
at com.sap.portal.prt.pom.PortalNode.service(PortalNode.java:588)
at
com.sap.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:233)
at
com.sap.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:107)
at
com.sap.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:141)
at
com.sap.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:520)
at
com.sapportals.portal.prt.connection.ServletConnection._handleRequest(ServletConnection.java:224)
at
com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:101)
at
com.sap.portal.prt.dispatcher.DispatcherServlet.service(DispatcherServlet.java:132)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:847)
at
com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.runServlet(FilterChainImpl.java:202)
at
com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:103)
at
com.sap.portal.prt.dispatcher.CustomHeaderFilter.doFilter(CustomHeaderFilter.java:58)
at
com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:79)
at
com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:340)
at
com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:499)
at com.sap.portal.navigation.Gateway.service(Gateway.java:161)
at
javax.servlet.http.HttpServlet.service(HttpServlet.java:847)
at
com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.runServlet(FilterChainImpl.java:202)
at
com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:103)
at
com.sap.portal.http.EnrichNavRequestFilter.doFilter(EnrichNavRequestFilter.java:49)
at
com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:79)
at
com.sap.portal.prt.dispatcher.CustomHeaderFilter.doFilter(CustomHeaderFilter.java:58)
at
com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:79)
at
com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:441)
at
com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:210)
at
com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:441)
at
com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:430)
at
com.sap.engine.services.servlets_jsp.filters.DSRWebContainerFilter.process(DSRWebContainerFilter.java:38)
at
com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at
com.sap.engine.services.servlets_jsp.filters.ServletSelector.process(ServletSelector.java:81)
at
com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at
com.sap.engine.services.servlets_jsp.filters.ApplicationSelector.process(ApplicationSelector.java:278)
at
com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at
com.sap.engine.services.httpserver.filters.WebContainerInvoker.process(WebContainerInvoker.java:81)
at
com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)
at
com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at
com.sap.engine.services.httpserver.filters.ResponseLogWriter.process(ResponseLogWriter.java:60)
at
com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)
at
com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at
com.sap.engine.services.httpserver.filters.DefineHostFilter.process(DefineHostFilter.java:27)
at
com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at
com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at
com.sap.engine.services.httpserver.filters.MonitoringFilter.process(MonitoringFilter.java:29)
at
com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at
com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at
com.sap.engine.services.httpserver.filters.SessionSizeFilter.process(SessionSizeFilter.java:26)
at
com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at
com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at
com.sap.engine.services.httpserver.filters.MemoryStatisticFilter.process(MemoryStatisticFilter.java:57)
at
com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at
com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at
com.sap.engine.services.httpserver.filters.DSRHttpFilter.process(DSRHttpFilter.java:43)
at
com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at
com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at
com.sap.engine.services.httpserver.server.Processor.chainedRequest(Processor.java:475)
at
com.sap.engine.services.httpserver.server.Processor$FCAProcessorThread.process(Processor.java:269)
at
com.sap.engine.services.httpserver.server.rcm.RequestProcessorThread.run(RequestProcessorThread.java:56)
at com.sap.engine.core.thread.execution.Executable.run(Executable.java:122)
at com.sap.engine.core.thread.execution.Executable.run(Executable.java:101)
at
com.sap.engine.core.thread.execution.CentralExecutor$SingleThread.run(CentralExecutor.java:328)