Hello ,
we did last week a BW upgrade from 7.0 to 7.4 , ABAP and JAVA , splitted stacks. After the upgrade the BW portal doesn't work anymore. When calling the portal link in browser , following error comes up:
Error: Application error occurred during the request processing.
SAP Technology Troubleshooting Guide
Details: WebApplicationException log ID is [C0000A017823004100000000000051F9].
The log in detail ( /usr/sap/SID/J03/j2ee/cluster/server0/log/ )
#2.#2016 02 03 09:53:51:724#+0100#Error#com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl#
com.sap.ASJ.web.000137#EP-PIN-PRT#sap.com/irj#C0000A017823004100000002000051F9#33154850000000004#sap.com/irj#com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl#J2EE_ADMIN#1##0A217D33CA4F11E5933B000001F9E722#80989fbdca5311e5b6a3000001f9e722##0#Thread[HTTP Worker [@412233480],5,Dedicated_Application_Thread]#Plain##
Cannot process an HTTP request to servlet [prt] in [irj] web application.
For more details on the problem please check traces searching by logId: C0000A017823004100000000000051F9#
#2.#2016 02 03 09:53:51:726#+0100#Error#com.sap.engine.services.servlets_jsp.ISE500#
com.sap.ASJ.web.000500#EP-PIN-PRT#sap.com/irj#C0000A017823004100000003000051F9#33154850000000004#sap.com/irj#com.sap.engine.services.servlets_jsp.ISE500#J2EE_ADMIN#1##0A217D33CA4F11E5933B000001F9E722#80989fbdca5311e5b6a3000001f9e722##0#Thread[HTTP Worker [@412233480],5,Dedicated_Application_Thread]#Plain##
500 Internal Server Error is returned for HTTP request [http://ltgvlbd1.ltg-sap.os.itelligence.de:50300/irj/servlet/prt/portal/prtroot/pcd!3aportal_content!2fEmil_Loeffelhardt!2fcom.loeffelhardt.dektop!2fcustomizedDesktop!2fframeworkPages!2fframeworkpage!2fcom.sap.portal.innerpage]:
component [prt],
web module [irj],
application [sap.com/irj],
DC name [sap.com/irj],
CSN component[EP-PIN-PRT],
problem categorization [com.sap.ASJ.web.000137],
internal categorization [1449841995].
[EXCEPTION]
java.lang.NoSuchMethodError: com.sapportals.portal.navigation.NavigationEventsHelperService.getFrameworkPage(Lcom/sapportals/portal/prt/component/IPortalComponentRequest;)Lcom/sap/portal/pcm/page/IPage;
at com.sap.portal.navigation.LightDetailedNavigationTree.doOnNodeReady(LightDetailedNavigationTree.java:83)
at com.sapportals.portal.prt.component.AbstractPortalComponent.handleEvent(AbstractPortalComponent.java:390)
at com.sap.portal.prt.core.RequestDispatcherFactory$PortalComponentRequestDispatcher$1.service(RequestDispatcherFactory.java:168)
at com.sap.engine.services.servlets_jsp.server.deploy.impl.module.IRequestDispatcherImpl.dispatch(IRequestDispatcherImpl.java:292)
at com.sap.portal.prt.core.RequestDispatcherFactory$PortalComponentRequestDispatcher.handleEvent(RequestDispatcherFactory.java:158)
at com.sap.portal.prt.pom.ComponentNode.handleEvent(ComponentNode.java:242)
at com.sap.portal.prt.pom.PortalNode.fireEventOnNode(PortalNode.java:341)
at com.sapportals.portal.prt.pom.AbstractNode.addChildNode(AbstractNode.java:349)
at com.sapportals.portal.pb.PageBuilder.createAndAddEmbeddediView(PageBuilder.java:198)
at com.sapportals.portal.pb.PageBuilder.createiView(PageBuilder.java:470)
at com.sapportals.portal.pb.PageBuilder.createAndAddiViews(PageBuilder.java:281)
at com.sapportals.portal.pb.PageBuilder.doOnNodeReady(PageBuilder.java:712)
at com.sapportals.portal.prt.component.AbstractPortalComponent.handleEvent(AbstractPortalComponent.java:390)
at com.sapportals.portal.pb.PageBuilder.handleEvent(PageBuilder.java:890)
at com.sap.portal.prt.component.CachablePortalComponent.handleEvent(CachablePortalComponent.java:407)
at com.sap.portal.prt.core.RequestDispatcherFactory$PortalComponentRequestDispatcher$1.service(RequestDispatcherFactory.java:168)
at com.sap.engine.services.servlets_jsp.server.deploy.impl.module.IRequestDispatcherImpl.dispatch(IRequestDispatcherImpl.java:292)
at com.sap.portal.prt.core.RequestDispatcherFactory$PortalComponentRequestDispatcher.handleEvent(RequestDispatcherFactory.java:158)
at com.sap.portal.prt.pom.ComponentNode.handleEvent(ComponentNode.java:242)
at com.sap.portal.prt.pom.PortalNode.fireEventOnNode(PortalNode.java:341)
at com.sapportals.portal.prt.pom.AbstractNode.addChildNode(AbstractNode.java:349)
at com.sap.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:465)
at com.sapportals.portal.prt.connection.ServletConnection._handleRequest(ServletConnection.java:224)
at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:101)
at com.sap.portal.prt.dispatcher.DispatcherServlet.service(DispatcherServlet.java:132)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:847)
at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.runServlet(FilterChainImpl.java:202)
at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:103)
at com.sap.portal.http.EnrichNavRequestFilter.doFilter(EnrichNavRequestFilter.java:49)
at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:79)
at com.sap.portal.prt.dispatcher.CustomHeaderFilter.doFilter(CustomHeaderFilter.java:58)
at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:79)
at com.sap.portal.http.EnrichNavRequestFilter.doFilter(EnrichNavRequestFilter.java:49)
at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:79)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:441)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:210)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:441)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:430)
at com.sap.engine.services.servlets_jsp.filters.DSRWebContainerFilter.process(DSRWebContainerFilter.java:38)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.servlets_jsp.filters.ServletSelector.process(ServletSelector.java:81)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.servlets_jsp.filters.ApplicationSelector.process(ApplicationSelector.java:278)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.WebContainerInvoker.process(WebContainerInvoker.java:81)
at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.ResponseLogWriter.process(ResponseLogWriter.java:60)
at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.DefineHostFilter.process(DefineHostFilter.java:27)
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.MonitoringFilter.process(MonitoringFilter.java:29)
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.SessionSizeFilter.process(SessionSizeFilter.java:26)
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.MemoryStatisticFilter.process(MemoryStatisticFilter.java:57)
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.DSRHttpFilter.process(DSRHttpFilter.java:43)
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.server.Processor.chainedRequest(Processor.java:475)
at com.sap.engine.services.httpserver.server.Processor$FCAProcessorThread.process(Processor.java:269)
at com.sap.engine.services.httpserver.server.rcm.RequestProcessorThread.run(RequestProcessorThread.java:56)
at com.sap.engine.core.thread.execution.Executable.run(Executable.java:122)
at com.sap.engine.core.thread.execution.Executable.run(Executable.java:101)
at com.sap.engine.core.thread.execution.CentralExecutor$SingleThread.run(CentralExecutor.java:328)
We applied note 2002334 , 1840877 and 2146087 so far but with no success. Any thoughts on this error ?
Thanks