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Portal error after upgrade to 7.4

Hello ,

 

we did last week a BW upgrade from 7.0 to 7.4 , ABAP and JAVA , splitted stacks. After the upgrade the BW portal doesn't work anymore. When calling the portal link in browser , following error comes up:

 

Error: Application error occurred during the request processing.

SAP Technology Troubleshooting Guide

Details:     WebApplicationException log ID is [C0000A017823004100000000000051F9].

 

 

The log in detail ( /usr/sap/SID/J03/j2ee/cluster/server0/log/ )

 

#2.#2016 02 03 09:53:51:724#+0100#Error#com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl#

com.sap.ASJ.web.000137#EP-PIN-PRT#sap.com/irj#C0000A017823004100000002000051F9#33154850000000004#sap.com/irj#com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl#J2EE_ADMIN#1##0A217D33CA4F11E5933B000001F9E722#80989fbdca5311e5b6a3000001f9e722##0#Thread[HTTP Worker [@412233480],5,Dedicated_Application_Thread]#Plain##

Cannot process an HTTP request to servlet [prt] in [irj] web application.

For more details on the problem please check traces searching by logId: C0000A017823004100000000000051F9#

 

#2.#2016 02 03 09:53:51:726#+0100#Error#com.sap.engine.services.servlets_jsp.ISE500#

com.sap.ASJ.web.000500#EP-PIN-PRT#sap.com/irj#C0000A017823004100000003000051F9#33154850000000004#sap.com/irj#com.sap.engine.services.servlets_jsp.ISE500#J2EE_ADMIN#1##0A217D33CA4F11E5933B000001F9E722#80989fbdca5311e5b6a3000001f9e722##0#Thread[HTTP Worker [@412233480],5,Dedicated_Application_Thread]#Plain##

500 Internal Server Error is returned for HTTP request [http://ltgvlbd1.ltg-sap.os.itelligence.de:50300/irj/servlet/prt/portal/prtroot/pcd!3aportal_content!2fEmil_Loeffelhardt!2fcom.loeffelhardt.dektop!2fcustomizedDesktop!2fframeworkPages!2fframeworkpage!2fcom.sap.portal.innerpage]:

  component [prt],

  web module [irj],

  application [sap.com/irj],

  DC name [sap.com/irj],

  CSN component[EP-PIN-PRT],

  problem categorization [com.sap.ASJ.web.000137],

  internal categorization [1449841995].

 

[EXCEPTION]

java.lang.NoSuchMethodError: com.sapportals.portal.navigation.NavigationEventsHelperService.getFrameworkPage(Lcom/sapportals/portal/prt/component/IPortalComponentRequest;)Lcom/sap/portal/pcm/page/IPage;

        at com.sap.portal.navigation.LightDetailedNavigationTree.doOnNodeReady(LightDetailedNavigationTree.java:83)

        at com.sapportals.portal.prt.component.AbstractPortalComponent.handleEvent(AbstractPortalComponent.java:390)

        at com.sap.portal.prt.core.RequestDispatcherFactory$PortalComponentRequestDispatcher$1.service(RequestDispatcherFactory.java:168)

        at com.sap.engine.services.servlets_jsp.server.deploy.impl.module.IRequestDispatcherImpl.dispatch(IRequestDispatcherImpl.java:292)

        at com.sap.portal.prt.core.RequestDispatcherFactory$PortalComponentRequestDispatcher.handleEvent(RequestDispatcherFactory.java:158)

        at com.sap.portal.prt.pom.ComponentNode.handleEvent(ComponentNode.java:242)

        at com.sap.portal.prt.pom.PortalNode.fireEventOnNode(PortalNode.java:341)

        at com.sapportals.portal.prt.pom.AbstractNode.addChildNode(AbstractNode.java:349)

        at com.sapportals.portal.pb.PageBuilder.createAndAddEmbeddediView(PageBuilder.java:198)

        at com.sapportals.portal.pb.PageBuilder.createiView(PageBuilder.java:470)

        at com.sapportals.portal.pb.PageBuilder.createAndAddiViews(PageBuilder.java:281)

        at com.sapportals.portal.pb.PageBuilder.doOnNodeReady(PageBuilder.java:712)

        at com.sapportals.portal.prt.component.AbstractPortalComponent.handleEvent(AbstractPortalComponent.java:390)

        at com.sapportals.portal.pb.PageBuilder.handleEvent(PageBuilder.java:890)

        at com.sap.portal.prt.component.CachablePortalComponent.handleEvent(CachablePortalComponent.java:407)

        at com.sap.portal.prt.core.RequestDispatcherFactory$PortalComponentRequestDispatcher$1.service(RequestDispatcherFactory.java:168)

        at com.sap.engine.services.servlets_jsp.server.deploy.impl.module.IRequestDispatcherImpl.dispatch(IRequestDispatcherImpl.java:292)

        at com.sap.portal.prt.core.RequestDispatcherFactory$PortalComponentRequestDispatcher.handleEvent(RequestDispatcherFactory.java:158)

        at com.sap.portal.prt.pom.ComponentNode.handleEvent(ComponentNode.java:242)

        at com.sap.portal.prt.pom.PortalNode.fireEventOnNode(PortalNode.java:341)

        at com.sapportals.portal.prt.pom.AbstractNode.addChildNode(AbstractNode.java:349)

        at com.sap.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:465)

        at com.sapportals.portal.prt.connection.ServletConnection._handleRequest(ServletConnection.java:224)

        at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:101)

        at com.sap.portal.prt.dispatcher.DispatcherServlet.service(DispatcherServlet.java:132)

        at javax.servlet.http.HttpServlet.service(HttpServlet.java:847)

        at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.runServlet(FilterChainImpl.java:202)

        at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:103)

        at com.sap.portal.http.EnrichNavRequestFilter.doFilter(EnrichNavRequestFilter.java:49)

        at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:79)

        at com.sap.portal.prt.dispatcher.CustomHeaderFilter.doFilter(CustomHeaderFilter.java:58)

        at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:79)

        at com.sap.portal.http.EnrichNavRequestFilter.doFilter(EnrichNavRequestFilter.java:49)

        at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:79)

        at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:441)

        at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:210)

        at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:441)

        at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:430)

        at com.sap.engine.services.servlets_jsp.filters.DSRWebContainerFilter.process(DSRWebContainerFilter.java:38)

        at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

        at com.sap.engine.services.servlets_jsp.filters.ServletSelector.process(ServletSelector.java:81)

        at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

        at com.sap.engine.services.servlets_jsp.filters.ApplicationSelector.process(ApplicationSelector.java:278)

        at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

        at com.sap.engine.services.httpserver.filters.WebContainerInvoker.process(WebContainerInvoker.java:81)

        at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)

        at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

        at com.sap.engine.services.httpserver.filters.ResponseLogWriter.process(ResponseLogWriter.java:60)

        at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)

        at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

        at com.sap.engine.services.httpserver.filters.DefineHostFilter.process(DefineHostFilter.java:27)

        at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)

        at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

        at com.sap.engine.services.httpserver.filters.MonitoringFilter.process(MonitoringFilter.java:29)

        at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)

        at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

        at com.sap.engine.services.httpserver.filters.SessionSizeFilter.process(SessionSizeFilter.java:26)

        at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)

        at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

        at com.sap.engine.services.httpserver.filters.MemoryStatisticFilter.process(MemoryStatisticFilter.java:57)

        at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)

        at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

        at com.sap.engine.services.httpserver.filters.DSRHttpFilter.process(DSRHttpFilter.java:43)

        at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)

        at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

        at com.sap.engine.services.httpserver.server.Processor.chainedRequest(Processor.java:475)

        at com.sap.engine.services.httpserver.server.Processor$FCAProcessorThread.process(Processor.java:269)

        at com.sap.engine.services.httpserver.server.rcm.RequestProcessorThread.run(RequestProcessorThread.java:56)

        at com.sap.engine.core.thread.execution.Executable.run(Executable.java:122)

        at com.sap.engine.core.thread.execution.Executable.run(Executable.java:101)

        at com.sap.engine.core.thread.execution.CentralExecutor$SingleThread.run(CentralExecutor.java:328)

 

 

 

We applied note 2002334 , 1840877 and 2146087 so far but with no success. Any thoughts on this error ?

Thanks


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