Hi,
I have a Enterprise Portal system running on NetWeaver 7.31 with Forums Add-On at SP10. I enabled Statuslevels for students to mark questions as answered or helpful. The system gives the students points but when you run the report for 'Users with Questions and Rewards' the system does not export the CSV file. It does not seem to export a CSV file for any of the reports. I found the following exception in a default trace file. I also applied SNote 1610600 but it did not fix the problem. Do I need to configure something in the UME to allow the export?
I enabled the status level through the following link. <server name><port>/irj/portal/forumsadmin?ForumsTarget=forums/admin/settings-statuslevels.jsp
#2.0 #2016 03 24 15:48:45:083#0-400#Error#com.sap.netweaver.coll.forums.log.JiveLoggerConnector#
#BC-COM-FOR#sap.com/com.sap.netweaver.coll.forums#C000943D1082003C0000000600000D60#23386150000000004#sap.com/com.sap.netweaver.coll.forums#com.sap.netweaver.coll.forums.log.JiveLoggerConnector#Administrator#1##5441A2A5F1F911E5A4C000000164D826#60997e60f1f911e58ff500000164d826#60997e60f1f911e58ff500000164d826#0#Thread[Stats Task Engine Worker 4,2,Stats Task Engine Workers]#Plain##
java.lang.RuntimeException: Exception thrown while generating report.
at com.jivesoftware.forum.stats.report.UserQuestionsReport.execute(UserQuestionsReport.java:181)
at com.jivesoftware.base.stats.AbstractReportRunner.doRun(AbstractReportRunner.java:232)
at com.jivesoftware.util.AbstractPollableRunnable.run(AbstractPollableRunnable.java:97)
at com.jivesoftware.base.stats.StatsTaskEngine$TaskEngineWorker.run(StatsTaskEngine.java:321)
Caused by: java.lang.NullPointerException: while trying to invoke the method com.sap.security.api.IUser.getParents(java.lang.String[], bool) of a null object loaded from local variable 'umeUser'
at com.sap.netweaver.coll.forums.ume.GroupManager.lookupGroupsForUser(GroupManager.java:135)
at com.sap.netweaver.coll.forums.ume.GroupManager.getGroupIDs(GroupManager.java:87)
at com.jivesoftware.base.database.DbPermissionsManager.getFinalUserPerms(DbPermissionsManager.java:586)
at com.jivesoftware.forum.database.DbForumFactory.getPermissions(DbForumFactory.java:917)
at com.jivesoftware.forum.database.DbForumCategory.getPermissions(DbForumCategory.java:1945)
at com.jivesoftware.forum.database.DbForum.getPermissions(DbForum.java:1347)
at com.jivesoftware.forum.stats.report.UserQuestionsReport.execute(UserQuestionsReport.java:150)
... 3 more
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