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Roles not opening in Portal for users

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Hi Community,

 

I am hoping someone might be able to assist with this, as I have searched high and low and cannot find a solution.

 

We have a SAP Netweaver 7.4 BW environment which includes a Development & Production portal residing on 2 seperate servers.

Over the past few years, we have not had major issues with the portals.

 

Since the start of the week, our users have been unable to open roles in the Portals to access content.  When they click on a role to view it, it just displays the following error:

 

" Error 403: The requested operation is forbidden for this resource. You do not have the permissions required to access this resource. "

stack trace

contained exception

Permission denied: uri=/documents/Business Intelligence/operationsmanager/operationsmanager.html, permission=leaf_read_content, user=USER.R3_DATASOURCE. **userID removed for security reasons by OP**

 

I have not changed any "Permissions" on any files, so I cannot see why it would give a "Permission Denied" error all of a sudden.

I have checked the permissions on the roles, and the users are assigned accordingly as needed.

 

Any help / guidance will be greatly appreciated.

Thank you in advance

 

Kind Regards,


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