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PortalRuntimeException in Business Object document iview No portal component associated with the following context

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Hi all,

 

We are stumped with a problem in our QA Enterprise Portal (7.3.1 Sp7) that throws a portal runtime error when we preview a Business Objects document iview.  The Business Objects Server versions are 4.0 SP5 and/or 4.1 SP3.

 

The error is caught in the the defaultTrace file, /usr/sap/QNW/J00/j2ee/cluster/server0/log

 

[EXCEPTION]

com.sapportals.portal.prt.runtime.PortalRuntimeException: There is no portal component associated with the following context:

pcd:portal_content/com.summit.SES_BI/com.summit.iviews/Daily_Margin

at com.sap.portal.prt.component.PortalComponentContext.<init>(PortalComponentContext.java:93)

 

Here is what we have tried

 

* Confirmed the iviews exist in the PCD, by browsing to the content folders and right lick, preview on the iview.

* Our PRD and DEV systems work correctly and are on same versions of EP Runtime and java. 7.3.1.7.0.201..

* Occurs with all Businessobjects iviews from the QA portal and all doc types, webis, dashboards. Tried creating new iview.

* Reapplied the com.sap.businessobjects.iviews.templates.epa to the Portal from t he BI 4.1 SP3 distribution

* Deleted and recreated the BI portal system connector using the SAP BOBJ system template set path to http://bi-qas:8080/BOE

* Set the embed key value in the BI system connector property and in the custom global.properties file, restarted tomcat and SIA services

* Set permissions for everyone end user on the content folders and the BI system connector

* Confirmed Single sign on configured correctly between BI and Portal

* Confirmed that the QA BI server is configured correctly by directing the working DEV Portal to the QA BI server.

* Performed actions in note 1709737

 

 

We are certainly stuck and the defaultTrace file is not very informative.  Any suggestions are greatly appreciated

 

Lee Lewis


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