J2EE_ADMIN locked during the upgrade and can not reset it

Hello All,

I am doing Solution Manager upgrade and it is stuck because j2ee_admin password is not correct.

I want to unlock and reset the password  but this is what happening .:

1. I try to login with old j2ee_admin password but it is not correct.

2. I re-check with updating same to configtool but no luck

3.I have enabled emergency SAP* ID and can login to Visual Admin so

4. when I try to access UserAdmin so that I can unlock j2ee_admin it gives me error as  Application error occurred

during request processing

Is there any way to reset /Unlock j2ee_admin even though NWA/ user admin is not available.

Please help me so that I can move ahead with upgrade

.Image may be NSFW.
Clik here to view.

Thanks,

Supriya