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Not able to download the Spreadsheet in SAP Portal

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Hi Gurus

Could you please help me in solving this typical issue. We are using the old version of SAP Portal. BP_ERP5ESS  1.31 SP6  and BP_ERP5MSS  1.31 SP6 . I'm not able to download the spreadsheet for a report. I'm using IE 11 as browser, Java standard version 1.7.0_79 and provided all the settings for browser and Java(control panel) . When I try the report download, it's not working. I'm not sure what was the root cause of the issue.

 

I'm able to display the results, but when I try to click on "Local File" and then select the option like "Spreadsheet" (radio button), the mouse pointer is just rotating.

Rep1.jpg

 

Rep2.jpg

Rep3.jpg

 

Appreciate your help in this regard..

 

Regards

Daniel


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