Knowledge Management in SAP Enterprise Portal

The business challenge is to transform unstructured information into organizational knowledge by structuring and classifying it in such a way that it becomes assessable and relevant to the enterprise's knowledge workers. Because today's enterprises are increasingly distributed in their operations - often global in scope - there is an urgent need to create a central point of access within the enterprise to manage information and translate it into knowledge for success.

Knowledge Management with SAP NetWeaver provides an opportunity within your organization to "connect those who know with those who need to know". Its functions help companies manage all facets of unstructured information - from collaborative authoring and publishing to advanced search and navigation.
The open KM platform offers user-centric services that provide a single access point to 3rd party repositories and SAP's own content management

The Knowledge Management capabilities include:

• Document authoring and publishing
• Version management
• Powerful search and navigation through taxonomies
• Intelligent publishing, automatic classification and subscription
• State-of-the-art business collaboration
• Flexible and configurable user interface
• An open framework for applications, content, and services

All of the above capabilities apply to any connected repositories. Most organizations have a heterogeneous landscape where unstructured data is stored, for example, Windows file servers, Lotus Notes, FileNet, IXOS, and SAP DMS. In order to access these repositories using a single point of entry, the Knowledge Management platform comes with an interface that allows you to plug in the most common document repositories using customizing. A well-documented API for this interface even allows you to connect to other repositories on a project basis.

• Knowledge Management - What is New in SAP NetWeaver 7.3
• Enterprise Knowledge Management - What's New in SAP NetWeaver 7.0
• How SAP Application Make Use of Knowledge Management and Collaboration
• SAP NetWeaver Knowledge Management FAQ
• Customizable Subject Line for Notifications

A short preview of interesting enhancements for Knowledge Management that will be part of support package 13 for SAP NetWeaver 7.0. For more information, seeNew Functionality offered by Knowledge Management in SPS13 (NW7.0)

Getting started with the KM Web Service API
A new way to connect remotely to the KM basis function such as repository framework or search. For more information seeGetting started with the KM Web Service API.

Recording Access to Documents in KM
Would you like to know how often a document has been read? Which author has written the most articles? When a file was renamed or deleted? You can use activity reporting to find the answers to these questions. Activity reporting allows you to record activities in Knowledge Management repositories and subsequently analyze them. For more information, see Recording Access to Documents in KM.

You can find more blogs on KM at https://www.sdn.sap.com/irj/sdn/weblogs?blog=/weblogs/topic/17.

Find all official Knowledge Management 7.0 documentation on the help portal under the following links:

• Technology Consultant's Guide
• Technical Operations Manual
• Security Guide
• Developer Guide
• Power User Guide
• User Guide
• Reference Documentation

Find all official Knowledge Management 7.0 documentation on the help portal under the following links:

• Configuration Guide
• Technical Operations Manual
• Security Guide
• Reference Documentation

Key Topics

• KM General Concepts
• Repository Framework
• User Interface - Flexible UI, Search UI, XML Forms

Related Javadocs

• KM and Collaboration APIs (7.0)
• KM and Collaboration APIs (SAP NetWeaver '04)

Code Samples

• Knowledge Management Code Samples